What Information We Gather

Running an online education platform means we need certain information from you. Nothing unusual here – just what's necessary to provide our 3D modeling courses and keep things running smoothly.

Information You Give Us Directly

When you sign up or interact with our platform, you share:

• Your name and email address (essential for account creation)
• Payment details when enrolling in courses
• Profile information you choose to add – portfolio links, bio, profile picture
• Messages you send through our contact forms or support system
• Project files and assignments you submit during courses

Information We Collect Automatically

Like most websites, we gather some technical data when you use LearnCourse:

• IP address and general location (city-level, not your exact address)
• Browser type and device information
• Which pages you visit and how long you spend on them
• Course progress and completion rates
• Video playback data and learning patterns

How We Use Your Data

We're not in the business of selling your information. Here's what we actually do with it:

We occasionally send emails about new courses or features. You can opt out anytime – there's an unsubscribe link in every email.

Sharing Your Information

We work with a few trusted partners to run our platform. Your data might be shared with:

• Payment processors – They handle transactions securely and never see more than necessary
• Cloud hosting providers – Where our platform lives and your course data is stored
• Email service providers – For sending course updates and support messages
• Analytics tools – Helping us understand how to improve the learning experience

Your Rights and Control

Under Georgian law and our own commitment to transparency, you have several rights regarding your personal data.

Access and Correction

You can view and update most of your information through your account settings. Need to see everything we have? Just ask – we'll provide a complete copy within 30 days.

Deletion Rights

Want to delete your account? You can do this from your account settings. We'll remove your personal data within 90 days. Some information might stick around longer if required by law or for legitimate business purposes (like transaction records for tax compliance).

Data Portability

You can request a copy of your data in a standard format. This includes your profile information, course progress, and submitted assignments. We'll get this to you within 45 days.

Marketing Preferences

You control whether you receive promotional emails. Course-related communications (like assignment deadlines or platform updates) will still come through since they're essential for the service.

Data Security

We take security seriously, but let's be honest – no system is completely bulletproof. Here's what we do to protect your information:

• All data transmission uses industry-standard encryption (TLS 1.3)
• Passwords are hashed and salted – we can't see your actual password
• Regular security audits and updates to our systems
• Limited staff access to personal data on a need-to-know basis
• Automated backups stored in secure, separate locations

If we ever experience a data breach that affects you, we'll let you know within 72 hours and explain what happened and what we're doing about it.

Data Retention

We don't keep your information forever. Here's our retention schedule:

• Active accounts: Data retained as long as your account exists
• Inactive accounts: After 3 years of inactivity, we'll email you before deleting
• Course materials: Your submissions and progress data kept for 5 years after course completion
• Financial records: Transaction data retained for 7 years (Georgian tax law requirement)
• Support communications: Kept for 2 years for quality assurance purposes

You can request earlier deletion of most data types by contacting us directly.

Cookies and Tracking

We use cookies – small text files that help our platform remember you and work properly. Most are essential for basic functionality, but some help us improve your experience.

Essential Cookies

These keep you logged in and remember your preferences. The platform won't work properly without them.

Analytics Cookies

Help us understand which courses are popular and where students get stuck. You can disable these in your browser settings, though it helps us improve the platform if you leave them on.

We don't use advertising cookies or track you across other websites.

International Students

While we're based in Georgia, we welcome students from around the world. Your data is primarily stored on servers within Georgia, though some services (like our content delivery network) use international infrastructure for better performance.

If you're accessing LearnCourse from outside Georgia, you're agreeing to the transfer and processing of your information here. We maintain the same privacy standards regardless of where you're located.

Children's Privacy

Our platform is designed for users 16 and older. If you're younger than that, please get a parent or guardian's permission before creating an account. We don't knowingly collect information from children under 16 without parental consent.

If we discover we've accidentally collected data from someone under 16 without proper consent, we'll delete it promptly.

Changes to This Policy

We update this policy occasionally – usually when we add new features or adjust our practices. Significant changes will be announced via email and through a banner on the platform.

The "Last Updated" date at the top shows when we last made changes. We recommend checking back every few months if you're curious about updates.

Georgian Legal Context

LearnCourse operates under Georgian law, specifically adhering to the Law of Georgia on Personal Data Protection. This means:

• You have the right to file complaints with the Personal Data Protection Service of Georgia
• Data processing follows Georgian regulatory standards and requirements
• Legal disputes are handled under Georgian jurisdiction in Kutaisi courts
• We comply with data localization requirements where applicable

Our practices also align with international standards to ensure comprehensive protection for all students.